These are the steps that organisations of all sizes should be going through to ensure that they are able to deal with emergencies. This could be for something as big as a national disaster, but it also works on a personal level to deal with things like leaking pipes, power cuts, broken boilers...

Do you know where your water/gas shut off valve is? where the fire extinguishers are?

If you know what to do ahead of time it saves a lot of time (and money) when it really matters!!